Effective Date: July 07,2025
Last Updated: July 07,2025

Management de Novo, Inc. values the privacy of our customers and community members. This Privacy Policy describes how personal information is collected, used, stored, and protected in connection with our services, including SMS communications.

📋 Information We Collect

We may collect personal information including:

• Name
• Email address
• Mobile phone number
• Property address
• Inquiry subject or communication details

📱 SMS Consent and Terms of Service

By opting in to SMS communications or texting Management de Novo, Inc., you agree to receive:

• Responses and updates regarding your original inquiry
• Important service alerts and property-related updates

Standard Disclosures:

• Message and data rates may apply
• Messaging frequency may vary
• You can opt-out anytime by texting “STOP”
• For support, reply “HELP” or contact us at 760-724-2001

We do not share information collected through SMS or other means with third parties. Personal data may be shared internally with HOA Board members if necessary for resolution.

🛡️ Data Storage & Protection

Your data is stored electronically in our secure internal homeowner database and is retained only as long as needed to manage and resolve inquiries.

🧾 How We Use Your Data

• Responding to inquiries
• Follow-up on community matters
• Documentation of property-related communications

🚫 No Sale of Data

Management de Novo, Inc. does not sell, buy, or monetize customer data.

🌎 Data Transfers

We do not engage in international data transfers or share data across borders.

📞 Contact Us

Questions or concerns?
Email: wecare@mgmtdenovo.com
Phone: 760-724-2001